State Farm® Insurance Agent Jorge Urbina
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Deanna Kodama
July 3, 2025
5
out of
5
rating by Deanna Kodama
"Jorge was EXTREMELY helpful when we received a notice that our policy would be terminated due to overgrown vegetation. The original notice was mailed to us in the Spring, but must have been lost in the mail, since we did not actually receive it. By the end of July, when we did receive a different letter, it stated that our policy would be terminated by October. Jorge communicated well with us, letting us know that we still had time to address the issues. So we were able to address the issues and we emailed updated photos to Jorge and his team. By now it is the end of August, and we were still worried about our policy being cancelled. The photos and work still needed to be reviewed by an underwriter, and it is hard to know when they might get to our case. Jorge called the underwriters directly and was able to communicate our case. Someone looked at our photos and information immediately, and gave us an all clear. We are so appreciative that Jorge was able to clear this up quickly, taking care of this stressful matter for us."
We responded:
"Thank you so much for Deanna your kind words! We are glad I could help you navigate the situation and ensure your policy wasn’t terminated. We understand how stressful that must have been, especially with the timing and uncertainty around the underwriter’s review. We were happy We were able to communicate directly with them and get everything cleared up quickly for you. Please don’t hesitate to reach out if you need any further assistance—We are always here to help!"
Tears Before Coffee
June 16, 2025
5
out of
5
rating by Tears Before Coffee
"Jessica was super helpful. Every time I called with a question, she had the answer. Super efficient and always friendly. Great service! Thank you!"
We responded:
"Thank you for your fantastic review! We're thrilled to hear that Jessica was able to provide you with the helpful and efficient service you needed. Her friendly approach is a big part of what we strive for, and we're glad you experienced that. If you have any more questions in the future, please don’t hesitate to reach out. We appreciate your support!"
Joseph Garcia
June 16, 2025
5
out of
5
rating by Joseph Garcia
"Jessica was great and very helpful! Helped me with all my question and was very friendly."
We responded:
"Thank you for your feedback! We're delighted to hear that Jessica was able to assist you effectively and make your experience a positive one. Her friendliness and helpfulness are truly valued. If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here to help!"
Madi Nadal
June 16, 2025
5
out of
5
rating by Madi Nadal
"Always a pleasure speaking with Jessica. She was professional, patient, and most importantly super attentive to all of my needs and concerns. I couldn’t recommend her more, she goes above and beyond!"
We responded:
"Thank you for your wonderful review! We're so glad to hear that you had a positive experience with Jessica. Her dedication to providing attentive and professional service truly sets her apart. We appreciate your recommendation and look forward to continuing to assist you with your insurance needs!"
Chewy Family
June 16, 2025
5
out of
5
rating by Chewy Family
"I’ve worked with several insurance reps over the years, and Jessica at State Farm stands out as one of the best. She was extremely knowledgeable about both sales and service processes and always took time to answer my questions thoroughly. Her professionalism and prompt follow-ups gave me peace of mind."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jessica made such a positive impression on you. Our team strives to provide exceptional service, and it's great to know that her expertise and professionalism helped you feel at ease. We appreciate your feedback and look forward to continuing to assist you with all your insurance needs!"
Yvette Soto
June 6, 2025
5
out of
5
rating by Yvette Soto
"I absolutely love my team they are always on top of things . Awesome team and wonderful service"
We responded:
"Yvette, thank you so much for your kind words! We’re thrilled to hear that you love our team and appreciate the service we provide. Your satisfaction is our top priority, and it’s great to know that we’re meeting your expectations. We look forward to continuing to serve you!"
Sean Leyva
May 31, 2025
5
out of
5
rating by Sean Leyva
"Fast service and excellent receptionists."
We responded:
"Thank you Sean for the fantastic 5 stars! We are delighted you enjoyed our service. We appreciate your support and look forward to serving you again soon!"
Erika Lopez
May 30, 2025
5
out of
5
rating by Erika Lopez
"Always very helpful"
We responded:
"Thank you Erika for the fantastic 5 stars! We enjoy working with you. We appreciate your support and look forward to serving you again soon!"
Jessica Horton
May 22, 2025
5
out of
5
rating by Jessica Horton
"Jorge is such a helpful agent! Always goes above and beyond, never disappointed. Defiantly recommend to anyone and everyone!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that we provided you with such exceptional service. Our team always strives to go above and beyond for our clients, and it’s wonderful to know that your experience reflected that. We truly appreciate your recommendation and look forward to assisting you again in the future!"
Joann Arambula
April 7, 2025
5
out of
5
rating by Joann Arambula
"I always receive excellent customer service from everyone I speak to. They’re all so kind and understanding, always taking the time to address my questions and concerns. They help me understand things I wasn’t even aware of before."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you've consistently received excellent customer service from our team. It's our goal to ensure that all our customers feel supported and informed, so we're glad to know we could help you with your questions and concerns. Your feedback means a lot to us, and we look forward to continuing to provide you with the best service possible!"
Hector Elizondo
April 4, 2025
5
out of
5
rating by Hector Elizondo
"Always friendly and professional, a great combination."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you appreciate our friendly and professional service. Your support means a lot to us, and we look forward to serving you again soon!"
Otis Moore
April 3, 2025
4
out of
5
rating by Otis Moore
"Customer services were great every time I have to call in never had a problem excellent"
We responded:
"Thank you so much for taking the time to leave us a kind review. Look forward to continue providing you with great service."
Jeffry Dennis
March 22, 2025
5
out of
5
rating by Jeffry Dennis
"Excellent service and professional staff. Very dependable and dedicated. I’m very pleased. Thank you!!"
We responded:
"Thank you for your wonderful review! We're so glad to hear that you found our service to be excellent and our staff professional and dedicated. Your satisfaction is our top priority, and it’s great to know we met your expectations. If you need anything else or have further questions, feel free to reach out. Thank you for choosing us!"
Denise Villamil
March 22, 2025
5
out of
5
rating by Denise Villamil
"I have been working with Jorge Urbina and staff at State Farm Insurance for a few years. They have helped me find reasonable policies for personal and business needs. I feel fully protected and insured . They are extremely responsive and have great customer service . I highly recommend them."
We responded:
"Thank you so much Denise for your kind words and for taking the time to leave a review! We’re thrilled to hear that our team has been able to assist you with your insurance needs. Providing excellent customer service and finding the right policies for our clients is our top priority. Your recommendation means a lot to us! If you ever need anything in the future, please don’t hesitate to reach out."
sarah Acosta
February 26, 2025
5
out of
5
rating by sarah Acosta
"Great service!"
We responded:
"Thank you for your positive feedback! We're glad to hear that you had a great experience with our service. We appreciate your support and look forward to serving you again in the future!"
Tyler Talbot
February 25, 2025
5
out of
5
rating by Tyler Talbot
"Great service and quick to respond with quotes that are exactly what you need"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service. Our team strives to provide timely and accurate quotes to meet your needs. If you have any more questions or need further assistance, feel free to reach out. We appreciate your support!"
Vladimir Joyo
February 12, 2025
5
out of
5
rating by Vladimir Joyo
"Excente service,nice People thank you JESSICA"
We responded:
"Thank you, Vladimir for taking the time to leave us a kind review. Look forward to continue providing you with great service. "
Javier esquivel
January 10, 2025
5
out of
5
rating by Javier esquivel
"Always great people"
We responded:
"Thank you Javier for taking the time to leave us a kind review. We truly appreciate your feedback and look forward to helping you again soon!"
Constancia Rosales
January 4, 2025
5
out of
5
rating by Constancia Rosales
"Jessica was very helpful and nice. Definitely recommend."
We responded:
"Thank you Constancia for taking the time to leave us a kind review. We truly appreciate your feedback and look forward to helping you again soon!"
Yamile Vargas
December 27, 2024
5
out of
5
rating by Yamile Vargas
"I had an excellent experience with my auto insurance. Jessica was very helpful."
We responded:
"Thank you Yamile for taking the time to leave us a kind review. We truly appreciate your feedback and look forward to helping you again soon!"
Crystal Jiang
December 26, 2024
5
out of
5
rating by Crystal Jiang
"Speechless"
We responded:
"Thank you Crystal for taking the time to leave us a kind review. "
Ben Sherifi
December 12, 2024
5
out of
5
rating by Ben Sherifi
"Very knowledgeable, helpful, polite and friendly. Good experience and good people. Thank you"
We responded:
"Hi Ben, Thank you so much for your kind words. We truly appreciate your feedback and look forward to helping you again soon!"
ERIKA HERRERA
November 18, 2024
5
out of
5
rating by ERIKA HERRERA
"Tengo el honor de trabajar por más de 6 años con Jorge y su equipo y lo único q puedo decir q es muy grato encontrar personas que se preocupan por tus necesidad como lo hacen ellos Gracias por toda la ayuda que siempre nos brindan al pasar de los años. Estamos muy satisfechos con sus servicios is y sobre todo con la calidad de personas q son."
We responded:
"Erika, muchas gracias por el review. Me alegra saber que has tenido una experiencia tan positiva trabajando con nuestro equipo durante todos estos años. Valoramos mucho tu confianza y nos sentimos honrados de poder ayudarte. Es tambien un placer ayuderle a usted y a su familia. ¡Esperamos seguir brindándote el mejor servicio en el futuro!"
Sareth Merary Morales
November 13, 2024
5
out of
5
rating by Sareth Merary Morales
"excellent service!!"
We responded:
"hank you so much for your kind words! We're thrilled to hear that you had an excellent experience with our service. Your satisfaction is our top priority, and we look forward to serving you again soon! If you have any further feedback or questions, feel free to reach out."
musa kasule
October 30, 2024
5
out of
5
rating by musa kasule
"Gorge is the best. He always makes sure the price is right. Thank u Gorge. Thank you for always caring"
We responded:
"Thank you Musa so much for your kind words! We're thrilled to hear that you are happy with our service and support. We are always happy to help you and your family!"