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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lizandro Martinez

Lizandro Martinez

September 19, 2024

5  out of  5
rating by Lizandro Martinez
"I appreciate Natalie, Jorge and Jessica for helping me find insurance for me and my family. I am very confident in my choice for car & life insurance and recommend them all the time. Thank you Jorge Urbina State Farm"
We responded:
"We are delighted to know your car and life insurance buying experience was great. We enjoyed helping you and your family and look forward to continue to be your insurance of choice. "
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Karen Ascencio

September 19, 2024

5  out of  5
rating by Karen Ascencio
"Jorge’s office was extremely helpful in my search for auto and life insurance. Natalie and Jessica are always quick to answer my questions. I’d recommend this office to everyone!"
We responded:
"Thank you Karen for your kind review. It is always a pleasure to work with you and your family. We are happy to know your auto and life searching experience was great. Please do no hesitate to give us a call for any of your insurance needs. "
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Dylan Keys

September 12, 2024

5  out of  5
rating by Dylan Keys
"Jorge has been a fantastic help. He was able to get my wife and I switched over to StateFarm and save a ton of money. He is very responsive and extremely helpful. I would recommend him to anyone looking for insurance."
We responded:
"Thank you Dylan! We greatly appreciate your kind words about our responsiveness and helpfulness. You are a pleasure to work with. If you have any further questions or need any additional help, please don't hesitate to reach out."
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Luis Herrera

September 10, 2024

5  out of  5
rating by Luis Herrera
"Estoy contento con los servisios queue dio Natalie Perez es una persona may amable"
We responded:
"¡Gracias por tu nota positiva sobre los servicios proporcionados por Natalie Perez! Nos alegra saber que estás satisfecho con su amabilidad y atención. Si tienes alguna pregunta adicional o necesitas más ayuda en el futuro, no dudes en contactarnos. ¡Estaremos encantados de asistirte!"
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Yajaira Reyes

August 31, 2024

5  out of  5
rating by Yajaira Reyes
"very satisfied with state farms service! especially with this young lady named Nattalee she was very helpful and answered all my questions☺️ shes the BEST!"
We responded:
"Great to hear that Natalee provided excellent assistance and answered all your questions. We'll make sure to pass along your kind words to her and the team. If you have any more questions or need further assistance, feel free to let us know!"
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Zuleima Morfin

August 31, 2024

5  out of  5
rating by Zuleima Morfin
"Recientemente tuve la oportunidad de ser asistido por Jessica Morfin, quien es gerente de cuentas de seguros para granjas, y no puedo estar más satisfecho con el excelente servicio que me brindó. Desde el primer momento, Jessica demostró un conocimiento profundo de las pólizas de seguros para granjas y me ayudó a comprender claramente todas las opciones disponibles. Se tomó el tiempo necesario para entender mis necesidades y asegurarse de que tuviera la mejor cobertura para mi situación. Lo que realmente distingue a Jessica como gerente de cuentas es su atención al detalle y su enfoque personalizado. Siempre fue amable, paciente y estuvo dispuesta a responder todas mis preguntas, lo cual me dio una gran tranquilidad. Su capacidad para explicar conceptos complicados de manera sencilla hizo que todo el proceso fuera muy fácil de entender. Además, Jessica siempre estuvo disponible y mostró un compromiso genuino con sus clientes, asegurándose de que estuviera completamente satisfecho con mi elección. Si buscas a alguien confiable, profesional, y que realmente se preocupe por tus necesidades de seguros, te recomiendo a Jessica Morfin sin dudarlo. Ella hizo que todo el proceso fuera mucho más simple y libre de estrés."
We responded:
"¡Gracias por compartir tu experiencia positiva con Jessica Morfin como gerente de cuentas de seguros de State Farm! Nos alegra saber que recibiste un excelente servicio por parte de ella. Transmitiremos tus amables palabras a Jessica y al equipo. Es genial escuchar que Jessica demostró un profundo conocimiento de las pólizas de seguros de State Farm y te ayudó a comprender claramente todas las opciones disponibles. Su atención al detalle y enfoque personalizado son atributos destacados que brindan tranquilidad a los clientes. Gracias por recomendar a Jessica Morfin como alguien confiable, profesional y preocupado genuinamente por las necesidades de sus clientes. Nos complace saber que ella hizo que todo el proceso fuera simple y libre de estrés para ti. Si necesitas más ayuda o tienes alguna otra pregunta, no dudes en informarnos. Estaremos encantados de asistirte. "
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Graciela Medina

August 30, 2024

5  out of  5
rating by Graciela Medina
"Estoy Agradecida con la sen̈orita Natalee Perez es muy atenta y muy servicial muchas Gracias"
We responded:
"Nos alegra saber que la señorita Natalee Perez fue atenta y servicial con usted. Transmitiremos tus agradecimientos a ella. Si tienes alguna pregunta o necesitas ayuda en el futuro, no dudes en contactarnos. ¡Estaremos encantados de asistirte!"
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A Martinez

August 30, 2024

5  out of  5
rating by A Martinez
"Natalee was very sweet and extremely helpful going over quotes and answering any questions I had. Highly recommend!"
We responded:
"Thank you for taking the time to leave such a positive review of Natalee! We're glad to hear that she provided excellent customer service by being sweet, helpful, and responsive to your inquiries. We appreciate your recommendation and look forward to assisting you with any future questions or needs you may have."
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Michaiah Ilustre

August 22, 2024

5  out of  5
rating by Michaiah Ilustre
"I definitely recommend getting insurance through State Farm. Jorge and Natalee were very helpful I got a better quote here and also Service was really great :)"
We responded:
"We're glad to hear that we provided excellent service and helped you find a better quote. We appreciate your recommendation and look forward to serving you in the future. If you have any further questions or need assistance, please don't hesitate to reach out."
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Andres

August 16, 2024

5  out of  5
rating by Andres
"Jessica provided me an awesome service when I was looking for auto insurance"
We responded:
"Hi Andres, thank you for taking the time to provide feedback. Great to know Jessica was able to provide awesome service and great value on your auto insurance. "
Profile photo of Jessica Morfin

Jessica Morfin

July 31, 2024

5  out of  5
rating by Jessica Morfin
"Natalee Perez always provides me an outstanding service. She helped get the coverage I wanted for my 4 vehicles. She is the best! She replies fast to my emails whenever I have questions or I want to do any changes."
We responded:
"Thank you for taking the time to share your positive experience with Natalee Perez. We greatly appreciate your feedback and are thrilled to hear that she consistently provides outstanding service. Your satisfaction is our top priority, and we are glad that Natalee was able to help you secure the coverage you wanted for your vehicles. We will make sure to pass along your kind words to her. If you ever have any questions or need assistance with any changes, please feel free to reach out."
Profile photo of Ann Danhour

Ann Danhour

July 29, 2024

5  out of  5
rating by Ann Danhour
"Jorge and Natalee are great to work with, very personable and professional."
We responded:
"Thank you for your positive review! Being personable and professional are qualities we strive for, and we're glad they made a positive impression on you. If there's anything else we can assist you with, please feel free to let us know."
Profile photo of Sandra Patricia Lopez Ascencio

Sandra Patricia Lopez Ascencio

July 29, 2024

5  out of  5
rating by Sandra Patricia Lopez Ascencio
"Thanks to Natalee and Jorge for amazing service! Great communication, I understood all my coverages and began my first Life Insurance policy!"
We responded:
"We're thrilled to hear that We provided you with amazing service and clear communication. We're glad we could help you begin your first life insurance policy. If you have any more questions or need further assistance, please don't hesitate to reach out."
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Karla Esquerra

July 25, 2024

5  out of  5
rating by Karla Esquerra
"I would like to say thank you so much to Yalin, for being so helpful and patient with me. She answered all my questions and was extremely kind. She really went above and beyond."
We responded:
"Thank you for taking the time to leave such a positive review about Yalin's assistance! We'll make sure to pass on your kind words to her. If you need any further assistance in the future, don't hesitate to reach out."
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Elsa Hollyer

July 1, 2024

5  out of  5
rating by Elsa Hollyer
"Every time I call, I always have great, clear, and compassionate service! Thank you for all your assistance! Statefarm has really had my back through some tough situations and they have made a hard time as easy and stress free as possible."
We responded:
"Thank you for taking the time to leave such a positive review! We are thrilled to hear that you consistently experience great, clear, and compassionate service whenever you call. We appreciate your trust in us and look forward to continuing to provide you with excellent assistance whenever you need it. Thank you again for your kind words!"
Profile photo of Maricela Deanda

Maricela Deanda

June 3, 2024

5  out of  5
rating by Maricela Deanda
"Jorge and his staff have been very helpful in finding us beat options for our car insurance. They are always available to talk to."
We responded:
"We are glad to hear that we have been helpful in finding you the best options for your car insurance. It is truly a pleasure to assist you and look forward to continue working with you and your family. "
Profile photo of Kaira

Kaira

April 26, 2024

5  out of  5
rating by Kaira
"Right off the bat our first impression was that the environment was very clean and beautifully set up. All of the ladies in there were super sweet. Serena was so efficient in helping us. I genuinely felt like she wanted us to be good. She also helped us with a great quote and had our best interest at heart the whole time. We had to come back a few hours later to actually set up our insurance policy, because there was no way we were going to miss out. During our second visit we also met the owner. He was super down to earth and lively. He made us feel extremely comfortable, as well as confident in our decision. They have a very organized and welcoming operation set up at this location. Don’t even second guess going, just go!"
We responded:
"Thank you so much for taking the time to write such a positive review! We're thrilled to hear that you had a great experience at our location. It's wonderful to know we are creating the right environment, and that our team members, especially Serena, were super sweet and efficient. Great to hear also that Serena earned your trust, made you feel that she had your best interest at heart and provided you with a great quote. It was a pleasure meeting you as well, and happy you feel confident in your decision. We strive to provide a welcoming experience for all our customers, and we're glad to know that you felt that way. Thank you for your recommendation and encouraging others to visit us without any second thoughts. We truly appreciate your kind words and look forward to working with you and your family in the future. "
Profile photo of Marine Khacheryan

Marine Khacheryan

April 12, 2024

5  out of  5
rating by Marine Khacheryan
"I’ve been insured with this office and State Farm for over 10 years and absolutely love them. They have always been a family when it came to my needs and coverage even when I had claims. Thanks everyone at Jorge Urbana’s office"
We responded:
"We are truly honored to have been your insurance provider for over 10 years and to have earned your love and trust. It means a lot to us that you consider us like a family when it comes to your insurance needs and coverage. We understand that having claims can be a stressful experience, but we are committed to providing exceptional service and support throughout the process. We're glad to have been there for you during those times. We appreciate your kind words and your loyalty to our office and State Farm. It has been a pleasure serving you, and we look forward to continuing to provide you with the best service possible. Thank you again for your trust and support! "
Profile photo of Suzanne Chavez-Silverman

Suzanne Chavez-Silverman

March 22, 2024

5  out of  5
rating by Suzanne Chavez-Silverman
"Jorge Urbina has been my State Farm agent for a number of years. He is intelligent, clever, thoughtful, honest and responsive. He helps you think through various scenarios and is creative. What more could you ask for? Highly recommend!"
We responded:
" Thank you for sharing your positive experience with us. It's also fantastic helping you consider different situations and offering creative solutions. We appreciate your recommendation and are a joy to work with. Look forward to continue to work with you for many years. "
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franklin cortez

March 21, 2024

5  out of  5
rating by franklin cortez
"I never provide positive feedback or 5 stars to any company or agency . However, today I am taking the time because Steven Herman was very helpful, he helped me with getting car and home insurance with a better cost that other insurance companies . Very happy with a great customer service . I fully recommend this Insurance agency. Wonderful job!"
We responded:
"Thank you so much for taking the time to leave us such a positive review on Google! We understand that providing positive feedback is not something you typically do, so we truly appreciate your kind words and recommendation. We are thrilled to hear that Steven Herman was able to assist you in finding car and home insurance at a better cost than other companies. Providing excellent customer service is one of our top priorities, and we are delighted that we were able to meet your expectations. If there is anything else we can assist you with, please do not hesitate to reach out. Thank you again for your support, and we look forward to serving you in the future!!"
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Susan Batilaran

March 7, 2024

5  out of  5
rating by Susan Batilaran
"Jorge and his team are the best! They're always available to help and answer any questions my family or I have. I highly recommend them for your insurance needs."
We responded:
"Thank you Susan for your positive feedback about our team! We're glad to hear that we have been helpful and responsive in addressing your insurance needs and questions. We appreciate your recommendation and we're here to assist you with any future inquiries or assistance you may require."
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Diana Mendez

March 6, 2024

5  out of  5
rating by Diana Mendez
"Wonderful service. Patient and friendly staff. Bilingual too. Highly recommend."
We responded:
"Hi Diana, it was pleasure meeting you, and your mom. Thank you for the opportunity to protect your family!"
Profile photo of Bernardo R. Zavala

Bernardo R. Zavala

March 6, 2024

5  out of  5
rating by Bernardo R. Zavala
"Great customer service"
We responded:
"Hi Bernardo, thank you for your positive feedback about the great customer service you experienced! We truly appreciate your support and hope to continue serving you in the future. "
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Andrew Bradley

March 6, 2024

5  out of  5
rating by Andrew Bradley
"Jorge and his team got us competitive premiums and are always very responsive with our cert requests. Happy to recommend."
We responded:
"Thank you Andrew for taking the time to leave such a positive review! We really appreciate your recommendation and enjoy working with you and your team as well. Look forward to continue providing great service. "
Profile photo of Melvin Reyes

Melvin Reyes

March 4, 2024

5  out of  5
rating by Melvin Reyes
"Switching over this year was so seamless and Serena took care of every question and doubt I had. So much patience answering all of my questions as a first time insurance buyer and worked with me throughout the day to explain every part of the process with me. Very knowledgeable about the policies available to me, I walked into this process assuming it would be over my head and Serena made sure to get me everything I was looking for. Couldn’t ask for a better experience."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that your switch to our services was seamless and that Serena provided excellent assistance throughout the process. We strive to make insurance buying as easy and understandable as possible, especially for first-time buyers. We're glad Serena was patient, knowledgeable, and dedicated to ensuring you had all the information you needed."