State Farm® Insurance Agent Jorge Urbina
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Yajaira Reyes
August 31, 2024
"very satisfied with state farms service! especially with this young lady named Nattalee she was very helpful and answered all my questions☺️ shes the BEST!"
Zuleima Morfin
August 31, 2024
"Recientemente tuve la oportunidad de ser asistido por Jessica Morfin, quien es gerente de cuentas de seguros para granjas, y no puedo estar más satisfecho con el excelente servicio que me brindó. Desde el primer momento, Jessica demostró un conocimiento profundo de las pólizas de seguros para granjas y me ayudó a comprender claramente todas las opciones disponibles. Se tomó el tiempo necesario para entender mis necesidades y asegurarse de que tuviera la mejor cobertura para mi situación. Lo que realmente distingue a Jessica como gerente de cuentas es su atención al detalle y su enfoque personalizado. Siempre fue amable, paciente y estuvo dispuesta a responder todas mis preguntas, lo cual me dio una gran tranquilidad. Su capacidad para explicar conceptos complicados de manera sencilla hizo que todo el proceso fuera muy fácil de entender. Además, Jessica siempre estuvo disponible y mostró un compromiso genuino con sus clientes, asegurándose de que estuviera completamente satisfecho con mi elección. Si buscas a alguien confiable, profesional, y que realmente se preocupe por tus necesidades de seguros, te recomiendo a Jessica Morfin sin dudarlo. Ella hizo que todo el proceso fuera mucho más simple y libre de estrés."
Graciela Medina
August 30, 2024
"Estoy Agradecida con la sen̈orita Natalee Perez es muy atenta y muy servicial muchas Gracias"
"Nos alegra saber que la señorita Natalee Perez fue atenta y servicial con usted. Transmitiremos tus agradecimientos a ella. Si tienes alguna pregunta o necesitas ayuda en el futuro, no dudes en contactarnos. ¡Estaremos encantados de asistirte!"
A Martinez
August 30, 2024
"Natalee was very sweet and extremely helpful going over quotes and answering any questions I had. Highly recommend!"
"Thank you for taking the time to leave such a positive review of Natalee! We're glad to hear that she provided excellent customer service by being sweet, helpful, and responsive to your inquiries. We appreciate your recommendation and look forward to assisting you with any future questions or needs you may have."
Michaiah Ilustre
August 22, 2024
"I definitely recommend getting insurance through State Farm. Jorge and Natalee were very helpful I got a better quote here and also Service was really great :)"
"We're glad to hear that we provided excellent service and helped you find a better quote. We appreciate your recommendation and look forward to serving you in the future. If you have any further questions or need assistance, please don't hesitate to reach out."
Andres
August 16, 2024
"Jessica provided me an awesome service when I was looking for auto insurance"
"Hi Andres, thank you for taking the time to provide feedback. Great to know Jessica was able to provide awesome service and great value on your auto insurance. "
Jessica Morfin
July 31, 2024
"Natalee Perez always provides me an outstanding service. She helped get the coverage I wanted for my 4 vehicles. She is the best! She replies fast to my emails whenever I have questions or I want to do any changes."
"Thank you for taking the time to share your positive experience with Natalee Perez. We greatly appreciate your feedback and are thrilled to hear that she consistently provides outstanding service. Your satisfaction is our top priority, and we are glad that Natalee was able to help you secure the coverage you wanted for your vehicles. We will make sure to pass along your kind words to her. If you ever have any questions or need assistance with any changes, please feel free to reach out."
Ann Danhour
July 29, 2024
"Jorge and Natalee are great to work with, very personable and professional."
"Thank you for your positive review! Being personable and professional are qualities we strive for, and we're glad they made a positive impression on you. If there's anything else we can assist you with, please feel free to let us know."
Sandra Patricia Lopez Ascencio
July 29, 2024
"Thanks to Natalee and Jorge for amazing service! Great communication, I understood all my coverages and began my first Life Insurance policy!"
"We're thrilled to hear that We provided you with amazing service and clear communication. We're glad we could help you begin your first life insurance policy. If you have any more questions or need further assistance, please don't hesitate to reach out."
Karla Esquerra
July 25, 2024
"I would like to say thank you so much to Yalin, for being so helpful and patient with me. She answered all my questions and was extremely kind. She really went above and beyond."
"Thank you for taking the time to leave such a positive review about Yalin's assistance! We'll make sure to pass on your kind words to her. If you need any further assistance in the future, don't hesitate to reach out."
Elsa Hollyer
July 1, 2024
"Every time I call, I always have great, clear, and compassionate service! Thank you for all your assistance! Statefarm has really had my back through some tough situations and they have made a hard time as easy and stress free as possible."
"Thank you for taking the time to leave such a positive review! We are thrilled to hear that you consistently experience great, clear, and compassionate service whenever you call. We appreciate your trust in us and look forward to continuing to provide you with excellent assistance whenever you need it. Thank you again for your kind words!"
Maricela Deanda
June 3, 2024
"Jorge and his staff have been very helpful in finding us beat options for our car insurance. They are always available to talk to."
"We are glad to hear that we have been helpful in finding you the best options for your car insurance. It is truly a pleasure to assist you and look forward to continue working with you and your family. "
Kaira
April 26, 2024
"Right off the bat our first impression was that the environment was very clean and beautifully set up. All of the ladies in there were super sweet. Serena was so efficient in helping us. I genuinely felt like she wanted us to be good. She also helped us with a great quote and had our best interest at heart the whole time. We had to come back a few hours later to actually set up our insurance policy, because there was no way we were going to miss out. During our second visit we also met the owner. He was super down to earth and lively. He made us feel extremely comfortable, as well as confident in our decision. They have a very organized and welcoming operation set up at this location. Don’t even second guess going, just go!"
"Thank you so much for taking the time to write such a positive review! We're thrilled to hear that you had a great experience at our location. It's wonderful to know we are creating the right environment, and that our team members, especially Serena, were super sweet and efficient. Great to hear also that Serena earned your trust, made you feel that she had your best interest at heart and provided you with a great quote. It was a pleasure meeting you as well, and happy you feel confident in your decision. We strive to provide a welcoming experience for all our customers, and we're glad to know that you felt that way. Thank you for your recommendation and encouraging others to visit us without any second thoughts. We truly appreciate your kind words and look forward to working with you and your family in the future. "
Marine Khacheryan
April 12, 2024
"I’ve been insured with this office and State Farm for over 10 years and absolutely love them. They have always been a family when it came to my needs and coverage even when I had claims. Thanks everyone at Jorge Urbana’s office"
"We are truly honored to have been your insurance provider for over 10 years and to have earned your love and trust. It means a lot to us that you consider us like a family when it comes to your insurance needs and coverage. We understand that having claims can be a stressful experience, but we are committed to providing exceptional service and support throughout the process. We're glad to have been there for you during those times. We appreciate your kind words and your loyalty to our office and State Farm. It has been a pleasure serving you, and we look forward to continuing to provide you with the best service possible. Thank you again for your trust and support! "
Suzanne Chavez-Silverman
March 22, 2024
"Jorge Urbina has been my State Farm agent for a number of years. He is intelligent, clever, thoughtful, honest and responsive. He helps you think through various scenarios and is creative. What more could you ask for? Highly recommend!"
" Thank you for sharing your positive experience with us. It's also fantastic helping you consider different situations and offering creative solutions. We appreciate your recommendation and are a joy to work with. Look forward to continue to work with you for many years. "
franklin cortez
March 21, 2024
"I never provide positive feedback or 5 stars to any company or agency . However, today I am taking the time because Steven Herman was very helpful, he helped me with getting car and home insurance with a better cost that other insurance companies . Very happy with a great customer service . I fully recommend this Insurance agency. Wonderful job!"
"Thank you so much for taking the time to leave us such a positive review on Google! We understand that providing positive feedback is not something you typically do, so we truly appreciate your kind words and recommendation. We are thrilled to hear that Steven Herman was able to assist you in finding car and home insurance at a better cost than other companies. Providing excellent customer service is one of our top priorities, and we are delighted that we were able to meet your expectations. If there is anything else we can assist you with, please do not hesitate to reach out. Thank you again for your support, and we look forward to serving you in the future!!"
Susan Batilaran
March 7, 2024
"Jorge and his team are the best! They're always available to help and answer any questions my family or I have. I highly recommend them for your insurance needs."
"Thank you Susan for your positive feedback about our team! We're glad to hear that we have been helpful and responsive in addressing your insurance needs and questions. We appreciate your recommendation and we're here to assist you with any future inquiries or assistance you may require."
Diana Mendez
March 6, 2024
"Wonderful service. Patient and friendly staff. Bilingual too. Highly recommend."
"Hi Diana, it was pleasure meeting you, and your mom. Thank you for the opportunity to protect your family!"
Bernardo R. Zavala
March 6, 2024
"Great customer service"
"Hi Bernardo, thank you for your positive feedback about the great customer service you experienced! We truly appreciate your support and hope to continue serving you in the future. "
Andrew Bradley
March 6, 2024
"Jorge and his team got us competitive premiums and are always very responsive with our cert requests. Happy to recommend."
"Thank you Andrew for taking the time to leave such a positive review! We really appreciate your recommendation and enjoy working with you and your team as well. Look forward to continue providing great service. "
Melvin Reyes
March 4, 2024
"Switching over this year was so seamless and Serena took care of every question and doubt I had. So much patience answering all of my questions as a first time insurance buyer and worked with me throughout the day to explain every part of the process with me. Very knowledgeable about the policies available to me, I walked into this process assuming it would be over my head and Serena made sure to get me everything I was looking for. Couldn’t ask for a better experience."
"Thank you so much for your kind words! We're thrilled to hear that your switch to our services was seamless and that Serena provided excellent assistance throughout the process. We strive to make insurance buying as easy and understandable as possible, especially for first-time buyers. We're glad Serena was patient, knowledgeable, and dedicated to ensuring you had all the information you needed."
Maria Robles
February 28, 2024
"Serena was extremely knowledgeable and helpful throughout our entire interaction! She answered all my questions and I left feeling super confident."
"Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Serena provided you with exceptional service. It's fantastic to know that she was knowledgeable, helpful, and able to answer all your questions, leaving you feeling confident. We appreciate your kind words and are glad that we could assist you. "
Alba Albanes
February 27, 2024
"They always serve me kindly."
""Thank you for your kind words and positive feedback! We greatly appreciate your support and are thrilled to hear that our service has consistently been helpful and friendly. It's our goal to provide excellent customer service, and we're glad that we've been able to serve you well. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again soon!""
Pao.
February 23, 2024
"Steven was was very helpful and he explained everything to us very good. Thanks for the help and following up."
"Thank you for sharing your positive experience with Steven! We're glad to hear that he was helpful and provided clear explanations. We appreciate your feedback and look forward to continue to work with you!"
jessica zelaya
January 29, 2024
"I just wanted to give a huge thanks to Natalee Perez from State Farm I just got a new car and I was having a hard time getting insurance , she quoted me and was able to make me eligible, other insurance companies were denying me because my license showed it was issued last year which was my real ID that was issued last year she made it possible for me to make sure I was approved for my quote , this company has been very patient and communicative, and has helped me out so much"
"Thank you so much for taking the time to share your positive experience with Natalee Perez at State Farm. We greatly appreciate your kind words and are thrilled to hear that she was able to assist you in getting insurance for your new car. At State Farm, we strive to provide excellent customer service, and we're happy to hear that Natalee's patience, communication, and assistance have made a significant difference for you. We'll make sure to pass along your appreciation to her and the team. Thank you once again for choosing State Farm, and we look forward to serving you in the future."