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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Tara Franklin

September 29, 2023

5  out of  5 rating by Tara Franklin
"My husband and I have been with State Farm for over 10 years. I personally love doing business with Serena Martinez. She was very helpful transitioning my 18 year old son from our policy to his own. Serena exceeds our expectations, and she’s very knowledgeable! She responds to my emails quickly, and is lovely to speak with on the phone. I never hesitate to give her call when I have questions. It’s extremely rare these days to meet someone with customer service like Serena. Thank you for all you do!"

Bertha Rodriguez

September 28, 2023

5  out of  5 rating by Bertha Rodriguez
"Steven was really nice and patient with me. Was super flexible and understanding of my situation and explain everything twice that way I knew my insurance plan better. I am super grateful I got to connect with Statefarm and Steven!"


September 26, 2023

5  out of  5 rating by RC TOW
"Steven and Mr. Urbina!! 5,000 stars if i could, thanks guys"

Louis Sevilla

September 25, 2023

5  out of  5 rating by Louis Sevilla
"I went there Thursday and received excellent service. They were able to save me money and I received better coverage than my previous insurance company. I highly recommend Jorge Urbino's State Farm Insurance office. Natalie answered all my questions.Thanks again Natalie."

stephanie lopez

September 14, 2023

5  out of  5 rating by stephanie lopez
"Very satisfied with the service"

Suraj Rasania

September 9, 2023

5  out of  5 rating by Suraj Rasania
"Jorge is the best. He always goes above and beyond. Recently there was an issue with an auto claim and the rental vehicle while my car was in the body shop. He stepped up and took care of things right away and kept me updated during the process. He is quite knowledgeable as well on different insurance products that I needed or asked for. I’ve known him for a few years now and he has never lapses in customer service. His team members have been excellent and immediate pickup my calls or call back within a few minutes, and they have similar very efficient email responses. If you need a insurance agent who is excellent, honest, trust worthy and gets the job done, I suggest you look no further."

AJ Ver

August 31, 2023

5  out of  5 rating by AJ Ver
"Steven from State Farm is the bee’s knees! What a great insurance agent I love him"

Yamileth Diaz

August 25, 2023

5  out of  5 rating by Yamileth Diaz
"(Translated by Google) Everyone very kind and honest, thank you very much. (Original) Todos muy amables y honestos, muchas gracias."

Jess Palomar

August 11, 2023

5  out of  5 rating by Jess Palomar
"Natalie was very professional, knowledgeable, respectful and kind. Was a pleasure doing business here."

Abby Velasco

August 9, 2023

5  out of  5 rating by Abby Velasco
"Thanks for everything Serena:)"

Exxon Soriano

August 4, 2023

5  out of  5 rating by Exxon Soriano
"(Translated by Google) Excellent service and communication, Miss Natalee is always aware of what you need and is very kind, I recommend them 100% (Original) Excelente servicio y comunicación, la señorita Natalee siempre al pendiente de lo que necesites y es muy amable, los recomiendo al 100%"

Diana Mendez

August 3, 2023

5  out of  5 rating by Diana Mendez
"Wonderful service. Patient and friendly staff. Bilingual too. Highly recommend."

Gonzalo Vásquez Lucero

August 1, 2023

5  out of  5 rating by Gonzalo Vásquez Lucero
"(Translated by Google) The best agent Jorge Urbina. He helped me in everything, he is an excellent agent. If I could I would give it more than 5 stars. (Original) El mejor agente Jorge Urbina. Me ayudo en todo es un excelente agente. Si pudiera le diera más de 5 estrellas"

Joshua Padua

August 1, 2023

5  out of  5 rating by Joshua Padua
"Serena had amazing service. Very patient with me with all my questions. thank you serena!"

Desiree Gutierrez

July 24, 2023

5  out of  5 rating by Desiree Gutierrez
"Stephen P. Herman was very professional and courteous. He helped me update my policy to help me save money."

Neffe Nicholaa

July 21, 2023

5  out of  5 rating by Neffe Nicholaa
"The best insurance experience I’ve ever had! Reasonable rates and great coverage!"

Stephanie Gonzalez

June 22, 2023

5  out of  5 rating by Stephanie Gonzalez
"Natalee is super helpful, attentive, patient, and super nice. I’ve got my car and other family members cars insured there. Jorge Urbina and his team are amazing."

jateme correa-ruiz

June 16, 2023

5  out of  5 rating by jateme correa-ruiz
"Here in Arizona it can be hard to find good insurance, i thank god for the amazing service provided to me by Serena. It was so good had everything I needed and more. I switched that day , and it even saved me some money from my old insurance with the talking lizard lol . Thank you tremendously for not only saving me $$ but even taking the time to educate me in the process and work with my work schedule, I appreciate you so much Serena and all your hard work ."

Leticia Alzati

June 1, 2023

5  out of  5 rating by Leticia Alzati
"(Translated by Google) I always have a good experience with Jorge Urbina's agency. They offer great service! Natalee Perez helped me find the best insurance policy plan. I recommend it to others who need help finding the best insurance plan. (Original) Siempre tengo una buena experiencia con la agencia de Jorge Urbina. Ofrecen un gran servicio! Natalee Perez me ayudó a encontrar el mejor plan de póliza de seguro. Se lo recomiendo a otros que necesiten ayuda para encontrar el mejor plan de seguro"

Sonia Alexa

June 1, 2023

5  out of  5 rating by Sonia Alexa
"I recently called to ask some questions and I spoke to Serena and she was the sweetest. Was able to answer all the questions I have and offered me the best. She knows a lot and was very well spoken. Was very content with this service."

Maria C

April 19, 2023

5  out of  5 rating by Maria C
"Thanks Serena for helping me with my auto insurance question!"

Jorge Coria

April 18, 2023

5  out of  5 rating by Jorge Coria
"Very Professional. Responsive and friendly."

Rosie Avila

April 17, 2023

5  out of  5 rating by Rosie Avila
"Thank you Natalee! She is an amazing agent. She was very professional, patient and answer all my question. I love the family environment this business offers, they makes you feel welcome. I definitely recommend this place."

Hugo Chica

March 31, 2023

5  out of  5 rating by Hugo Chica
"It is stressful picking an insurance provider, especially when there are few representatives with the empathy to provide great customer service. Natalee Perez from this State Farm went above and beyond with assisting me with accurate information and the perfect plan for me and my family. Natalee is definitely among the few with exceptional sales/customer service skills. Thank you again!"

Dane Jarteh

March 22, 2023

5  out of  5 rating by Dane Jarteh
"Great service. Quick and easy. Nothing less than professional and informative. A pleasure to do business with"